Incident Management

What's New

Simplified Content to the Incident Command Systems for Transportation Professionals
The purpose of this Guide, is to introduce ICS to stakeholders who may be called upon during highway incidents but who may be largely unfamiliar with ICS organization and operations. These stakeholders include professionals at transportation agencies, as well as elected officials and government agency managers at all levels.

Incident Manager: A Crisis Training Simulation
Incident Commander (sponsored by the National Institute of Justice) is a PC-based software simulation, that models real-world situations within a community, allowing for training at the management level for a critical incident. It is based upon the command structure mandated by FEMA in its rules for National Incident Management System (NIMS) compliance, notably the Incident Command System. Incident Commander is available to law enforcement agencies by registering at this site.

Incident Management Standards
Guide to the IEEE 1512™ Family of Standards. This set of standards, which are incident management and traffic incident-related, are being developed through a partnership with US Dept. of Transportation and the Institute of Electrical and Electronics Engineers. This set of standards is available for download.

Lessons Learned

How an agency responds to a disaster, whether it is a natural disaster or the result of a terrorist attack can greatly affect the outcome and save lives at the same time. Learn how other agencies responded to these and other events.

US Department of Homeland Security

• Federal Response to Hurricane Katrina-Lessons Learned Report
• Effects of Catastrophic Events on Transportation System Management and Operations: The Pentagon and the National Capital Region - Sept. 11, 2001
• DHS National Response Plan
• DHS National Incident Management System

US Department of Transportation

• Incident Management Successful Practices: A Cross-Cutting Study
• Traffic Incident Management Handbook
• Model Procedures Guide for Highway Incidents
• Traffic Incident Management, Public Roads Magazine, November/December 2004

Traffic Incident Management (TIM) Program
The Traffic Incident Management (TIM) Program is a planned and coordinated program process to detect, respond to, and remove traffic incidents and restore traffic capacity as safety and quickly as possible. The TIM Program of the Federal Highway Administration (FHWA) is part of a larger all-hazards program called "Emergency Transportation Operations" (ETO). Both the ETO and TIM Programs are housed in the FHWA's Office of Transportation Operations under the Associate Administrator for Operations. FHWA's Traffic Incident Management Program focuses on three areas:

• Regional and statewide programs and institutional coordination
• On-scene traffic incident management operations
• Integrated interagency communications

Local and State Agencies

• Best Practices for Traffic Incident Management in Florida

Additional Resources

Additional information and links to other related sites.

National Traffic Incident Management Coalition (NTIMC)

The National Traffic Incident Management Coalition is an assembly of national organizations representing the public safety, transportation, and towing and recovery communities. Learn more about the Coalition and its activities at the NTIMC website.

Institute of Transportation Engineers Traffic Incident Management (TIM) Committee

The TIM Committee involves a national group of professionals from the transportation and public safety community committed to the effective implementation and support of local traffic incident management programs. For additional information, visit the Institute of Transportation Engineers web site.